Frequently Asked Questions

At Laurent we pride ourselves on our wide range of products, from freshly baked breads, baguettes, croissants, sandwiches and sourdough to speciality cakes. Our bakers work through the night to ensure our customers have freshly baked bread available each morning.

Please ask our staff at your local bakery. 
Alternatively, contact us directly by submitting an online enquiry.

We bake the old fashioned way with extensive use of nuts, flour (gluten) and dairy. We are very careful in our production process to avoid crossover of raw materials. However, none of our products can be guaranteed as allergen-free.

Laurent do not take bookings but we are always happy to welcome you during our opening hours. For general functions and event enquires you can give us a call at 1300 650 151 or fill out an enquiry form and we’ll get back to you as soon as possible.

We certainly do. Laurent Gift Vouchers can be purchased and redeemed in-store.

Custom orders can be placed in your local Laurent. It’s important to capture the specific details involved in a custom cake design, where our friendly staff can talk you through the process.

For customer orders, please place cake orders at least three days in advance, pastry orders at least two days in advance.

There is a lead time for customers orders because we bake from scratch and quality takes time. Our cakes and baked goods require time for planning, baking and decorating. We endeavour to always get our product to you as quickly as possible, without compromising on quality.

We have both a fresh daily wholesale bakery, where product is handcrafted by our expert artisan bakers every day of the year, as well as our commercial factories, where our products are prepared to traditional recipes and methods, and then blast frozen shortly after baking.

This allows us to deliver our breads in a frozen state across Australia and Asia, and then baked fresh by the end users.

Simply contact us and we’ll deliver you a selection of samples as soon as possible.

Here are the best ways to get in touch:

Fill out our Wholesale enquiry form here

Give us a call at 1300 650 151

We will answer your questions and arrange for someone to send out samples and provide our full product catalogue and pricing list.

Absolutely, reputation for quality is everything for us. Not only do we cherish this, but we make sure it lives everyday in the taste, freshness, consistency and visual delight of our product.

We understand that the specialty breads produced require many hours to achieve their full flavour. At Laurent there are no shortcuts and no compromises.

Our state of the art facilities allow us to product the highest quality authentic breads to arrive for you freshly baked every morning. Our strong management team, experienced staff and unique production processes ensure quality and consistency across every product we create. This process allows us to meet deadlines while maintaining the highest quality standards.

Our breads are baked fresh daily and the shelf life largely depends on the specific product. You’re best advised to keep breads in a bread bin, at room temperature to retain the freshness of the product for a longer period.